Privacy policy
Dernière mise à jour : 29 mai 2026
PRIVACY POLICY
K ERAE operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, as the customer, with a personalized shopping experience (the “Services”). K ERAE is powered by Shopify, which allows us to provide the Services to you. This Privacy Policy describes how we collect, use, and disclose your personal information when you access or use the Services, make a purchase or other transaction, or otherwise communicate with us. In the event of any conflict between our Terms of Service and this Privacy Policy, this Privacy Policy shall prevail with respect to the collection, processing, and disclosure of your personal information.
Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.
Personal Information We Collect or Process
When we use the term “personal information,” we refer to information that identifies you or can reasonably be linked to you or another person. Personal information does not include information collected anonymously or information that has been de-identified so that it cannot identify you or reasonably be linked to you. We may collect or process the following categories of personal information, including inferences drawn from such personal information, depending on how you interact with the Services, where you reside, and as permitted or required by applicable law:
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Contact information including your name, address, billing address, shipping address, phone number, and email address.
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Financial information including credit card numbers, debit card numbers, bank account information, payment card information, transaction details, payment methods, payment confirmations, and other payment details.
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Account information including your username, password, security questions, preferences, and settings.
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Transaction information including items you view, place in your cart, add to your wishlist, purchase, return, exchange, or cancel, as well as your past transactions.
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Communications with us including information you include in communications with us, for example when contacting customer support.
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Device information including information about your device, browser, network connection, IP address, and other unique identifiers.
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Usage information including information about your interaction with the Services, such as how and when you access or interact with the Services.
Sources of Personal Information
We may collect personal information from the following sources:
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Directly from you, including when you create an account, access or use the Services, communicate with us, or otherwise provide us with your personal information;
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Automatically through the Services, including from your device when you use our products or services or access our websites, and through cookies and similar technologies;
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From our service providers, including when we engage them to enable certain technologies and when they collect or process your personal information on our behalf;
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From our partners or other third parties.
How We Use Your Personal Information
Depending on how you interact with us or which Services you use, we may use your personal information for the following purposes:
Providing, Customizing, and Improving the Services
We use your personal information to provide the Services, including to perform our contract with you, process payments, fulfill orders, remember your preferences and interests, send account-related notifications, process purchases, returns, exchanges, and other transactions, create and manage your account, arrange shipping, facilitate returns and exchanges, allow you to post reviews, and create a personalized shopping experience such as recommending products related to your purchases.
Marketing and Advertising
We use your personal information for marketing and promotional purposes, including sending marketing, advertising, and promotional communications by email, SMS, or postal mail, and displaying online advertisements for products or services on the Services or other websites based on your activity and interactions with the Services.
Security and Fraud Prevention
We use your personal information to authenticate your account, provide a secure shopping experience, detect, investigate, or respond to fraudulent, illegal, harmful, or malicious activity, protect public safety, and secure our Services.
If you choose to use the Services and create an account, you are responsible for keeping your account credentials confidential. We strongly recommend that you do not share your username, password, or other access details with anyone.
Communicating with You
We use your personal information to provide customer support, respond to your requests, offer effective services, and maintain our business relationship with you.
Legal Reasons
We use your personal information to comply with applicable laws, respond to valid legal processes, cooperate with law enforcement or governmental requests, investigate disputes, enforce our policies or Terms of Service, and protect the rights, property, and safety of our Services, users, or others.
How We Disclose Personal Information
In certain circumstances, we may disclose your personal information to third parties for legitimate purposes consistent with this Privacy Policy. These circumstances may include:
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With Shopify, vendors, service providers, and other third parties who perform services on our behalf such as IT management, payment processing, analytics, customer support, cloud storage, fulfillment, and shipping;
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With business and marketing partners to provide marketing services and advertisements;
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When you direct us, request us, or otherwise consent to disclosure of information to third parties;
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With our affiliates or within our corporate group;
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In connection with a business transaction such as a merger, bankruptcy, or asset sale, or to comply with legal obligations or protect our rights and Services.
Relationship with Shopify
The Services are hosted by Shopify, which collects and processes personal information regarding your access to and use of the Services in order to provide and improve the Services.
Information you submit to the Services will be transmitted to and shared with Shopify, as well as third parties who may be located in countries other than your country of residence.
To learn more about how Shopify uses your personal information and your rights, please review Shopify’s Consumer Privacy Policy.
Third-Party Websites and Links
The Services may contain links to websites or online platforms operated by third parties. If you follow links to sites not affiliated with or controlled by us, you should review their privacy and security policies and other terms.
We are not responsible for the privacy or security of such sites or the accuracy of information found on them.
Children’s Data
The Services are not intended for children, and we do not knowingly collect personal information from children under the age of majority in your jurisdiction.
If you are a parent or guardian and believe your child has provided us with personal information, please contact us to request deletion.
Security and Retention of Your Information
No security measures are perfect or impenetrable, and we cannot guarantee absolute security.
The length of time we retain your personal information depends on factors such as whether the information is needed to maintain your account, provide the Services, comply with legal obligations, resolve disputes, or enforce agreements.
Your Rights and Choices
Depending on your location, you may have some or all of the following rights regarding your personal information:
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Right to access information we hold about you;
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Right to request deletion of your personal information;
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Right to correct inaccurate personal information;
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Right to data portability;
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Right to manage communication preferences and unsubscribe from promotional emails.
You may exercise these rights by contacting us using the information below.
We may need to verify your identity before processing your request.
Complaints
If you have complaints regarding how we process your personal information, please contact us using the contact information below.
Depending on your location, you may also have the right to lodge a complaint with your local data protection authority.
International Transfers
Please note that we may transfer, store, and process your personal information outside your country of residence.
If we transfer personal information outside applicable jurisdictions, we rely on recognized transfer mechanisms as required by law.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
We will post the revised Privacy Policy on this website and update the “Last Updated” date where applicable.
Contact
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at: